HALYARD Customer Portal
Your Complete Order Management System
The HALYARD* Customer Portal brings you a more convenient and secure process to manage products and solutions you need to keep your healthcare facility running smoothly and efficiently. This password-protected, user-friendly portal gives you anytime access to product information, order status and history, invoices and more. It’s customized to help you keep your inventory and billing up-to-date.
Portal benefits include:
- 24/7 account access and information
- Online Ordering
- Order Management Center with real-time information, including order changes, shipment tracking, and copies of invoices
- Chargeback Management Center to submit claims and view open and approved requests
- Contract Management Center with view, download and print capability
- Daily Notifications for select portal areas, including the latest in product news and announcements
- Product catalog with product details, images and packaging information
- Customizable homepages to allow for immediate access to regularly-viewed or ordered products and information
Online Ordering benefits include:
- Immediate order submission confirmations
- Email updates for each change in status of your order (including submission, pending, and shipment)
- Recently Ordered Products at your fingertips for reference when placing new orders
- The ability to build your shopping cart and save items to order at a later date
- Quick Order Form to save your favorite product codes and order easily
- Credit card online ordering and invoice payments for eligible Provider End-User Accounts (restrictions apply)
- Search option to locate products
- Shipping Estimator Tool
- Detailed FAQs online
- Drop ship capability
- Online Ordering can be used by EDI/GHX customers to replace manual (phone, fax, email) orders
If you are a HALYARD* direct customer and would like to enroll in Customer Portal, please complete the Customer Portal Access Request Form