HALYARD Customer Portal

Place An Order
Portal Enrollment
Portal Sign In
Request/Forgot Password
Distributor Tool Kit
Overstock Returns
Report Shipping Discrepancy

Your Complete Order Management System

The HALYARD* Customer Portal brings you a more convenient and secure process to manage products and solutions you need to keep your healthcare facility running smoothly and efficiently. This password-protected, user-friendly portal gives you anytime access to product information, order status and history, invoices and more. It’s customized to help you keep your inventory and billing up-to-date.

Portal benefits include:

  • 24/7 account access and information
  • Online Ordering
  • Order Management Center with real-time information, including order changes, shipment tracking, and copies of invoices
  • Chargeback Management Center to submit claims and view open and approved requests
  • Contract Management Center with view, download and print capability
  • Daily Notifications for select portal areas, including the latest in product news and announcements
  • Product catalog with product details, images and packaging information
  • Customizable homepages to allow for immediate access to regularly-viewed or ordered products and information

Online Ordering benefits include:

  • Immediate order submission confirmations
  • Email updates for each change in status of your order (including submission, pending, and shipment)
  • Recently Ordered Products at your fingertips for reference when placing new orders
  • The ability to build your shopping cart and save items to order at a later date
  • Quick Order Form to save your favorite product codes and order easily
  • Credit card online ordering and invoice payments for eligible Provider End-User Accounts (restrictions apply)
  • Search option to locate products
  • Shipping Estimator Tool
  • Detailed FAQs online
  • Drop ship capability
  • Online Ordering can be used by EDI/GHX customers to replace manual (phone, fax, email) orders

If you are a HALYARD* direct customer and would like to enroll in Customer Portal, please complete the Customer Portal Access Request Form